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Airport meet and assist

Met inside the terminal, taken through immigration and baggage, and walked to a car that's already waiting.

Soekarno-Hatta is big, busy and spread over three separate terminals. We meet you inside, take you through immigration and baggage, and walk you to a driver who has been tracking your flight.

What's included

  • Meet and greet inside the terminal, with your name on the sign
  • Fast-track lane through immigration where available
  • Help with the visa on arrival or e-VOA, if you need one
  • Porter for your bags and a walk to the car
  • Private car and driver to your hotel, home or first meeting
  • Local SIM or eSIM set up on the way, if you want one

Who it's for

First-time visitors, executives on a tight schedule, families travelling with children, and anyone collecting a parent or guest.

Questions

Do you also handle departures?

Yes. We can collect you from your hotel, check you in and take you through to the departure lounge. Ask for a departure assist when you book.

What if my flight is late?

Your driver tracks the flight, so a delay costs you nothing extra within reason. Long delays or a different terminal are handled on the day.

Can you meet someone else, like a visiting parent?

Of course. Tell us who they are and send a photo if you can; we'll keep you updated by message until they are in the car.

Tell us what you need.

Send a short message with your dates and what would help. We reply within a few hours during the day, with a plan and a price.

Send a request